*{margin:0;padding:0;box-sizing:border-box}body{font-family:Arial,Helvetica,sans-serif}:root{--opaque-black: rgba(0, 0, 0, .1);--less-opaque-black: #747474}header{width:1200px;max-width:100%;padding:20px;display:flex;justify-content:space-between;align-items:center;margin:0 auto;border-bottom:1px solid var(--opaque-black)}header p{font-size:1.2rem}.header-btns{display:flex;gap:20px}.header-btns button{border:none;background-color:transparent;display:flex;justify-content:center;align-items:center;gap:5px;font-size:1.2rem}.welcome{margin:100px auto;width:1200px;max-width:90%;display:flex;flex-direction:column;justify-content:center;align-items:center;gap:10px}.welcome h1{font-size:3rem}.welcome h2{font-size:2rem;color:var(--less-opaque-black);margin-bottom:50px}.welcome-btns{display:flex;flex-direction:column;gap:20px;width:100%}.welcome-btns button{display:flex;justify-content:center;align-items:center;gap:7px;font-size:1.2rem;font-weight:700}.welcome-btn-create{width:100%;height:40px;border:2px solid black;background-color:#fff}.welcome-btn-view{width:100%;height:40px;background-color:#000;color:#fff}.login-main,.register-main{max-width:1200px;margin:0 auto;padding:40px 20px}.form-header{text-align:center;margin-bottom:30px}.form-header h1{font-size:36px;font-weight:700;display:flex;justify-content:center;align-items:center;gap:10px}.form-header p{font-size:18px;color:#666;margin-top:10px}.form-body{display:flex;flex-direction:column;align-items:center;gap:16px}.form-body input{width:100%;max-width:90%;min-width:250px;padding:12px;font-size:16px;border:1px solid #ccc;border-radius:6px}.form-body button{width:100%;max-width:90%;min-width:250px;background-color:#000;color:#fff;font-weight:700;padding:12px;border:none;border-radius:6px;cursor:pointer;transition:opacity .2s ease}.form-body button:hover{opacity:.9}.create-ticket-main{max-width:1200px;margin:0 auto;padding:40px 20px}.ticket-container{width:100%;max-width:900px;margin:0 auto;display:flex;flex-direction:column}.back-btn{background:#fff;border:2px solid black;padding:10px 16px;font-size:16px;font-weight:700;border-radius:6px;cursor:pointer;margin-bottom:30px;color:#000;text-decoration:none;width:115px}.ticket-header{text-align:center;margin-bottom:30px}.ticket-header h1{font-size:36px;font-weight:700}.ticket-header p{font-size:20px;color:#666;margin-top:10px}.ticket-form{display:flex;flex-direction:column;gap:16px;justify-content:center}.ticket-form label{align-self:flex-start;font-weight:600;font-size:15px}.ticket-form input,.ticket-form select,.ticket-form textarea{width:100%;max-width:90%;min-width:250px;padding:12px;font-size:16px;border:1px solid #ccc;border-radius:6px}.ticket-form textarea{resize:vertical;height:100px}.ticket-form button{width:100%;max-width:90%;min-width:250px;background-color:#000;color:#fff;font-weight:700;padding:12px;border:none;border-radius:6px;cursor:pointer;transition:opacity .2s ease}.ticket-form button:hover{opacity:.9}.logout-btn button{width:100px;background-color:#000;color:#fff;padding:5px 10px;border-radius:3px;border:none;display:flex;justify-content:center;align-items:center;gap:5px}.logout-btn button:hover{background-color:#666}.view-main{max-width:1200px;margin:50px auto 0;display:flex;flex-direction:column;gap:30px;padding:10px}.tickets-view{width:100%;display:flex;flex-direction:column;justify-content:center;align-items:center}.tickets-view h1{margin-bottom:20px}.tickets-view-box,.ticket{display:flex;width:100%;background-color:#f2f2f2;padding:13px 0;border-radius:3px;justify-content:space-evenly;margin-bottom:20px;align-items:center;flex-wrap:wrap}.tickets-view-box h3:nth-child(4){visibility:hidden}.new{background-color:#0c741a;width:80px;display:flex;justify-content:center;align-items:center;border-radius:20px;color:#fff;height:20px}.tickets-view-box a{text-decoration:none;color:#000;width:200px;background-color:#fff;border:1px solid black;height:30px;border-radius:5px;display:flex;justify-content:center;align-items:center}.first-section,.second-section{width:50%;display:flex;justify-content:space-evenly;align-items:center}.ticket-container{display:flex;flex-direction:column;margin:0 auto;max-width:1200px}.ticket-first-section{display:flex;justify-content:space-between;padding-bottom:20px;border-bottom:1px solid black}.ticket-header{display:flex;flex-direction:column;align-items:flex-start;gap:5px}.description{margin-top:20px;margin-bottom:20px;background-color:#f2f2f2;display:flex;flex-direction:column;gap:10px;padding:7px 15px;border:1px solid #666}.notes{display:flex;flex-direction:column;gap:15px}.notes button{padding:12px 0;background-color:#000;border:none;color:#fff;display:flex;justify-content:center;align-items:center;gap:4px;font-size:1.1rem;border-radius:10px;width:150px}.close-btn{width:100%;max-width:95%;background-color:#80050c;font-weight:700;padding:10px 0;color:#fff;border:none;border-radius:5px;margin-top:50px}.note-overlay{position:fixed;background-color:#00000080;width:100vw;height:100%;top:0;left:0}.add-note{margin:300px auto;width:500px;background-color:#fff;border:1px solid #4b4a4a;border-radius:2px;display:flex;flex-direction:column;height:200px;max-width:97%;position:relative;padding:20px}.add-note .icon{position:absolute;right:4px;top:4px}.add-note input{margin-top:20px;width:95%;height:50px;padding:0 10px}.add-note button{margin-top:25px;width:100px;height:30px;background-color:#000;color:#fff;border:none;border-radius:5px}.comment{width:100%;max-width:1200px;border-radius:4px;border:1px solid black;margin:0 auto;padding:10px 20px;display:flex;flex-direction:column;gap:10px}.comment-heading{display:flex;gap:20px;justify-content:space-between;align-items:center}@media (max-width: 700px){.first-section,.second-section{width:100%}.ticket{flex-direction:column;gap:20px}.tickets-view-box a{width:150px}}@media (min-width: 900px){.ticket-header h2{font-size:2.5rem}.ticket-header h3{font-size:1.8rem}}@media (max-width: 550px){.ticket-first-section{flex-direction:column}}@media (max-width: 450px){.ticket-header h2{font-size:1.3rem}.ticket-header h3{font-size:1rem}}